Year of questions: Is email or phone a better way to communicate?

Most of my day at work is spent firing off emails. When things get complex after a few emails on one topic I normally try to call someone because it’s easier that way.

I’m actually a fairly good writer of emails. It’s not the sexiest skill there is, but it’s a good one.

Most of the time I prefer emails because of the ability to edit, but there’s a tone that you can’t replace that comes with being on the phone (still far short of in person).

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2 thoughts on “Year of questions: Is email or phone a better way to communicate?”

  1. I’m a control freak, that’s why I like email. It takes out the unpredictability of people. Sometimes they want to talk about stuff that’s totally off topic, and I have to tell them NO! I DON’T WANT TO TALK TO YOU! JUST ANSWER MY QUESTION! Well, maybe not really quite like that…but I guess I find that email is a lot more direct and efficient than the phone.

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